Rebeca Romero Rainey: Authentic connection

Photo by Chris Williams For community banks, marketing often points to finding ways to educate, support and grow community, as well as customer knowledge and awareness. True relationships withstand the test of time, and such is the case with the community bank/customer connection. It’s not unusual to hear about a community bank having served a […]

Brad Bolton: Keep advocating

Photo by Chris Williams I am grateful to have had the opportunity to serve as chairman. I will continue to advocate for community banking, and for the rest of my career, stand side by side with you to fight our future battles. Serving as ICBA chairman has been one of the highest honors of my […]

The community bank guide to FedNow resources

Photo by Ismail Rajo/iStock The time has come for the long-awaited FedNow launch. As community banks navigate this process, there are plenty of resources available to answer questions and provide guidance. By Colleen Morrison Between May and July of this year, non-pilot instant payment transactions will be live on FedNow, the first new Federal Reserve […]

BankOnBuffalo redefines mobile banking

BankOnBuffalo president Michael Noah says the bank’s mobile branch will provide service to those who don’t have easy access to banks. Photos by Luke Copping Photography BankOnBuffalo has hit the road with its new mobile bank, BankOnWheels, to meet the needs of underserved communities. By William Atkinson Name: BankOnBuffalo Assets: $1.1 billion Location: Buffalo, N.Y. […]

Lindsay LaNore: 7 ideas for cultivating inspiration

By Lindsay LaNore, ICBA The theme for ICBA LIVE 2023 is “Light the Fire. Light the Way.” As leaders, that’s a huge part of what we do: spark enthusiasm, encourage creativity and guide our teams on the paths to success. But inspiration doesn’t always happen spontaneously, or even daily, so it’s incumbent upon us to develop […]

Valley Bank helps lead women home

Valley Bank offers financial literacy education to women through Hoving Home. Valley Bank is working side by side with Walter Hoving Home, a place of refuge for women struggling with addiction and other personal challenges, to offer residents financial empowerment. By Roshan McArthur For Valley Bank in Wayne, N.J., success brings with it an obligation […]

The benefits of offering virtual advisor services

From left: Coastal Heritage Bank staff Pat Driscoll, Sondra Krieg, Lisa Levy, Janet Joyce, Diane Calabro and Scott Ambroceo. Photo by Mike Ritter Spurred by social distancing and shutdowns during the pandemic, many community banks turned to virtual financial advisory services, and these new practices are expected to stick around. By Katie Kuehner-Hebert The pandemic […]

New ICBA chairman Derek Williams’ commitment to community

Derek Williams, president and CEO of Century Bank & Trust in Milledgeville, Ga., wanted to be a financier before finding his way to community banking. Photo by Harold Daniels Derek Williams, president and CEO of Century Bank & Trust in Georgia, is bringing his passion for community banking to his term as ICBA chairman for […]

Charles Potts: How to use data to drive bank growth

Photo by Courtney K/iStock   By Charles Potts, ICBA If you’ve heard it once, you’ve heard it a thousand times: In today’s landscape, data reigns supreme. Working hand in hand with digital transformation, data provides a powerful tool for community banks. Its accessibility, readability and applicability in today’s digital-first environment has enhanced community banks’ ability […]