Citi’s Tasnim Ghiwadwala on the importance of a client-centric approach
Citi’s global commercial bank head talks about why understanding your clients is critical for bankers.
20 banks and thrifts with the largest portfolios of MBS assets
The top five have more than $1.3 trillion in combined total assets as of March 31, 2023.
Visa debuts global AI advisory service
The card network is expanding the range of its international consulting arm to include recommendations for how banks, merchants and payment processors can harness generative artificial intelligence.
Oportun will lay off 18% of corporate staff, eliminate products
The San Carlos, California, consumer lender said it’s “exploring strategic options” for its credit card portfolio, discontinuing its investment and retirement products and sunsetting a partnership with Sezzle in addition to embarking on a new round of job cuts.
How financial advisors are dealing with economic uncertainty, with Edward Jones head Penny Pennington
The brokerage’s managing partner talks about AI in wealth management, inflation, and her work on the St. Louis Fed board, in conversation with American Banker Editor-in-Chief Chana Schoenberger.
M&T’s chief customer experience officer on the interconnectedness of employee and customer experience
Aarthi Murali, M&T’s chief customer experience officer, is now in charge of employee experience as well. Murali said she is focused on the “human experience” at all levels.
Asset management faces the future, with UBS’s Suni Harford
What’s in store for the industry? A Most Powerful Women in Finance honoree discusses what’s next with Editor-in-Chief Chana Schoenberger.
Newly delinquent credit card users now top pre-pandemic levels: New York Fed
As U.S. credit card balances continue to march above $1 trillion, the number of newly delinquent credit card users now exceeds the pre-pandemic average and millennials and those with student or auto loans are driving the increase in past-due payments, the New York Fed said.
Can American Express woo small businesses with checking, cash flow help?
The card giant is offering small merchants a debit card and account that provides a view of their cash flow across multiple products. Experts say this is a good step but that business owners may want more.
FHFA: Federal Home Loan Banks can’t be a lender of last resort
The Federal Housing Finance Agency said in a long-awaited report that it will set up new guardrails for the Federal Home Loan Banks to ensure that the institutions are serving a housing-centric mission.