The women who are bank CEOs

Of the 11 women on our list, only one – Citi’s Jane Fraser – leads one of the U.S.’s 50 largest banks.

7 ways gen AI is disrupting financial services jobs

Banks, payment companies, mortgage lenders and insurance providers are racing to seize an advantage from generative artificial intelligence. Some have been especially aggressive in deciding which workflows — or entire jobs — can be handed off to AI.

Fincen issues final beneficial ownership access rule

The Financial Crimes Enforcement Network issued a final rule on beneficial ownership information ahead of a deadline to start reporting this data on January 1, 2024, with revisions to address concerns from lawmakers and banking advocates.

Extra arbitration hurdles at Zelle, Klarna draw criticism

Corporations and trial lawyers have long fought over whether consumers should be forced into arbitration to resolve their complaints. Now there’s a new wrinkle: It’s becoming harder for aggrieved customers to even get to arbitration.