There’s nothing scary about positive sales cultures
Healthy sales cultures that encourage more personal conversations are productive cultures that create more attuned bankers and happier, better-served customers.
Small business revenue dropped in 2024, Fed survey finds
For the first time in four years, more small businesses reported a drop in income than an increase, according to a survey by the 12 regional Federal Reserve banks.
Content creators, banks use AI to waste scammers’ time
Scambaiting, which started as a genre of YouTube content, is now a full-blown tech tactic — with support from Australia’s biggest bank.
Report: Fed can protect the Treasury market by shorting it
In a paper, former central bank researchers make the case that the Federal Reserve could better support the Treasury market from disruptions in the cash-futures basis trade by hedging its asset purchases.
CFPB vacates Townstone settlement, citing bureau misconduct
The Consumer Financial Protection Bureau asked a federal judge to vacate and set aside a settlement against a Chicago mortgage lender, accusing the CFPB of misconduct in a case brought under former Director Kathy Kraninger, a Trump appointee.
N.C. credit unions seek to expand into ‘banking deserts’
The North Carolina House of Representatives this week passed a measure that would allow credit unions to expand into geographic areas with few, if any, bank branches. Banks say such a change could open the door for credit unions to expand far beyond their limited missions.
Binance CEO Teng talks compliance in first D.C. speech
The event Wednesday marked the first time Teng has spoken in the U.S. capital since becoming CEO.
GAO says agencies followed ‘best practices’ with Basel III
The Federal Reserve, Federal Deposit Insurance Corp. and Office of the Comptroller of the Currency took a measured approach to developing the international capital standards, according to a Government Accountability Office report.
Republicans lay out vision for revamped CFPB under Trump
Rep. Andy Barr, R-Ky., who chairs the House Financial Services Subcommittee on Financial Institutions, called the CFPB under the Biden administration and former Director Rohit Chopra an “Orwellian predator.”
Block cuts 8% of staff; Western Union leans into AI
Jack Dorsey’s payments company cut 931 jobs. Also: Western Union looks to artificial intelligence; Marqeta adds an e-marketplace; Westpac takes on scams; and more news in the global payments and fintech roundup.