Who should drive a bank’s AI adoption

Senior leadership sets the direction. Business and technology share responsibility for results. Workflows should reflect the strengths of the people on the team.

JPMorganChase: Agents will change the whole commerce stack

The country’s largest bank is preparing for a world where AI agents fundamentally transform commerce, Zack Anderson, chief data and analytics officer of global banking and payments, told American Banker. But to get there, the industry will need to agree on a set of universal frameworks and protocols.

OCC launches new fraud tool for community banks

Comptroller of the Currency Jonathan Gould on Tuesday unveiled a tool for community banks to report payment fraud as the Trump administration ramps up its efforts to crack down on fraud.

Post-Chevron landscape gives trust bank challengers the edge

A bank-led challenge to the Office of the Comptroller of the Currency’s interpretation of the National Bank Act threatens to undermine 21 national trust charters granted in recent years. The Supreme Court’s decision to end Chevron deference makes the plaintiffs’ argument easier.