Top Banks by Reputation 2026: Customers
Chime, USAA Bank and Regions led the customer reputation rankings in RepTrak’s 2026 survey, in which respondents also placed particular emphasis on whether banks meet customer needs and operate ethically.
Amid deregulation, US BNPL firms look to Europe for guidance
BNPL lenders may tighten underwriting, a development that could benefit bank-led BNPL.
Banks’ reputations kept up this year, but new anxieties linger
RepTrak’s 2026 bank reputation survey found the industry retained a historically strong reputation, though underlying data suggest consumers are skeptical of artificial intelligence and banks’ ability to self-police in a deregulatory environment.
Top Banks by Reputation 2026: Non-customers
Northern Trust, Western Alliance Bank and Synovus led RepTrak’s 2026 ranking by non-customers, as direct experience with a firm produced wide gaps between how customers and outsiders viewed some banks.
Trump-linked crypto firm gets OCC nod for trust bank charter
World Liberty Financial, a digital asset venture co-founded by members of the Trump family, received conditional approval for a national trust bank charter.
Florida bank takes additional steps to clean up SBA mess
BayFirst Financial in St. Petersburg plans to focus on larger commercial deals after repairing the damage from a failed strategy that emphasized small-dollar loans backed by the U.S. Small Business Administration.
How an updated estate can give clients ‘power from the grave’
August is National Make a Will Month, but advisors say it’s important to urge clients year-round to secure their wishes by keeping wills and estate plans fresh.
Zerohash charter application returned in first for OCC
The agency quietly returned the digital asset company’s national trust bank charter filing without issuing a decision. Zerohash plans to refile this month.
SEC delays crypto initiatives amid CLARITY Act wait
An SEC spokesperson attributed the cancellation to an “unforeseen scheduling issue” and said the meeting would be rescheduled “to a later date.”
Nubank’s quarterly income hits $1 billion for the first time
The world’s largest neobank had a strong quarter as it prepares to launch a bank in the U.S.