Top Banks by Reputation 2026: Non-customers

Northern Trust, Western Alliance Bank and Synovus led RepTrak’s 2026 ranking by non-customers, as direct experience with a firm produced wide gaps between how customers and outsiders viewed some banks.

What Citi gets from its Kard acquisition

Citi’s pending purchase of the rewards fintech is a pivot in the way the $2.9 trillion-asset bank thinks about its points program and comes at a time when interchange is under fire.

BNY elects McKinsey partner Malhotra to join board

Vikram “Vik” Malhotra joins the Bank of New York Mellon’s board of directors from McKinsey, Bank of America will acquire up to a 49.9% joint-venture stake in Jio Credit Limited, JPMorganChase terminates its banking relationship with Polymarket over regulatory concerns, and more in this week’s banking news roundup.