BNY and Nubank CEOs join OpenAI board, shake-up at Old National

BNY’s Robin Vince and Nubank’s David Velez have joined the boards of the OpenAI Foundation and OpenAI Group Public Benefit Corporation; Old National Bancorp has revamped its top leadership teams; City National Bank appointed Lindsay Dunn executive vice president and head of personal and business banking; and more in this week’s banking news roundup.

How AI is changing work at Amex

CEO Steve Squeri said the company is adding fewer customer service representatives and is cutting down on a backlog of technology projects.