Superregional banks slip on customer satisfaction: Report
Banks that have more than $50 billion of assets but are smaller than the megabanks scored the lowest on customer satisfaction, according to the American Customer Satisfaction Index’s 2026 finance study. The industry’s overall score remained stable.
Banks close 2025 with strong profits, higher lending
Federal Deposit Insurance Corp. report shows margins widened and profitability remained high even as credit quality saw some wobbles from consumer and commercial loan portfolios.
Press Release: FDIC-Insured Institutions Reported Return on Assets of 1.24 Percent and Net Income of $77.7 Billion in Fourth Quarter 2025
PRESS RELEASE | FEBRUARY 24, 2026 FDIC-Insured Institutions Reported Return on Assets of 1.24 Percent and Net Income of $77.7 Billion in Fourth Quarter 2025 WASHINGTON — The Federal Deposit Insurance Corporation (FDIC) today released the results of its latest Quarterly Banking Profile, a comprehensive summary of financial results based on reports from 4,336 insured […]
Do you know what Gen AI is saying about your bank?
In tests, generative AI models gave different answers to questions about banks, and those answers changed as users added new prompts.
Fed’s Goolsbee: Prioritize inflation before further cuts
Federal Reserve Bank of Chicago President Austan Goolsbee said the central bank should focus on getting inflation to its 2% target before making any additional cuts to short-term interest rates.
Banks need to pump the brakes on artificial intelligence adoption
The headlong rush to apply AI to all sorts of internal systems runs the risk of damaging consumer trust in the industry. Banks should look to their history and be deliberate about how they integrate AI into their systems.
Permissibility is the real prize for banks in crypto bill
While bank and crypto lobbyists argue over yield provisions in the crypto bill, another part of the legislation could have a much bigger impact on banks’ bottom lines.
JPMorgan invests for new age of competition amid AI fears
The nation’s largest bank said Monday that it will continue to invest in artificial intelligence, despite fears that the technology may harm lenders, and in private credit, despite concerns of cracks in asset quality.
Citigroup strikes Banamex stake sales with Blackstone, BTG
The investors agreed to buy 499 million shares of Citi’s Mexican retail unit for around $2.5 billion. The sale was at a small premium to the initial stake the megabank sold to Mexican billionaire Fernando Chico Pardo last year.
Credit-card bank reaches $10M settlement in debt-collection suit
Credit One Bank agreed to a $10.2 million settlement after almost five years of litigation with a group of California district attorneys. The suit alleged that the bank’s vendors made harassing phone calls to borrowers.