Banks refocus on succession planning and strategy in 2024
A number of banks mixed up their executive teams in the past year, as they shifted strategy, handled regulatory problems or planned for retirement.
Deals and regulatory scrutiny: Community banking in 2024
Community banking highlights in 2024 included strong deposit growth at a Los Angeles-based digital-only bank, continued regulatory scrutiny of banking-as-a-service arrangements, along with a transformational deal in the Old Dominion.
Georgia CU-bank deal unravels; another pops up in Michigan
A record 22 credit unions announced plans to acquire banks in 2024, though the year ended on a discordant note as regulatory concerns appear to have derailed a planned CU-bank deal in Georgia.
Top banks close branches, with one exception
JPMorgan Chase opened a net 38 sites in the 12 months ended Sept. 30, bucking the branch-closing trend.
Biggest banking tech stories: AI’s rise and BaaS collapse
2024 brought important issues front and center for bankers, ranging from the rise of artificial intelligence to the fall of banking-as-a-service.
Employees need to understand the ‘why’ behind their target goals
As the new year begins, managers across the industry will be setting new goals for their branch bankers. They’ll find more engagement and success if they clearly articulate the thinking behind the goal setting.
When employees are LOLing money laundering, can tech help?
At TD Bank and some other financial institutions accused of aiding and abetting money laundering, AML and branch employees have colluded and even joked about it in instant messages. Technology is part of the answer to detecting and preventing this.
U.S. Treasury says it was breached by Chinese-backed hacker
The department was notified December 8 by third-party software provider BeyondTrust that a hacker had gained access through a tech support service.
Justice Department alleges Dave’s CEO misled the fintech’s users
The agency’s lawsuit contends that CEO Jason Wilk designed the company’s “tip” feature, and that Dave doesn’t make the cost of tipping clear to consumers.
QR code payments favored to gain adoption in 2025
The account-to-account payment method has become prevalent in countries such as China, India and Brazil, but adoption has been slow in the U.S. and limited to small and medium sized businesses. That paradigm is expected to shift amid continued fintech investment.