Category: Uncategorized

Does your bank need cyber insurance?

As digital crime evolves, cyber insurance could be part of the solution. We explore how it can protect banks against financial losses and provide resources in the event of a cyber attack. By Beth Mattson-Teig Big organizations like Microsoft, Colonial Pipeline and the Red Cross have notably been hit by cybercrime, but in this case, […]

Brad M. Bolton: Protect customers against fraud

Photo by Chris Williams “The knowledge we have cultivated over years of circumventing attacks means that we have a depth of understanding about cyber and data security that the general population doesn’t—and those are lessons we can share.” When it comes to fraud, you don’t know what you don’t know, and what you don’t know can […]

Clear Mountain Bank reaches new heights

An event at EMS in June brought together (L–R) Clear Mountain Bank president/CEO Dave Thomas, ICBA president Rebeca Romero Rainey, FHLBank Pittsburgh president/CEO Winthrop Watson, and Tim Critchfield, EMS owner/president. The West Virginia community bank is helping small-business customers get the financing they need while continually seeking new ideas to plan for its own future. […]

Entering the cannabis banking market

Neil Zick, president and CEO of Twin City Bank, helped Tim Norris obtain financing to start The Link Cannabis Co. Photo: Susan Seubert While the legal status of banking cannabis-related businesses remains fuzzy at the federal level, community banks in some states are finding that, with proper controls, they’re able to enter this niche market […]

Winning through words

North Easton Savings Bank president and CEO Rich Spencer (left) with recipients of the bank’s annual college scholarships. College-bound high school students in Massachusetts were asked to complete essays about the intrinsic value of community banks for a chance to win a scholarship from North Easton Savings Bank. By Paul Sisolak The testimonials written by […]

Charles Potts: Fighting cybercrime one innovation at a time

Community banks are at a critical juncture when it comes to cybersecurity. ICBA has extensive knowledge, expertise and education you can tap into to help you chart the path ahead. By Charles Potts, ICBA Every year, ICBA surveys the industry and its members to identify their top concerns as part of its innovation strategy. Without […]

Lindsay LaNore: How to beat burnout

Illustration by Tommy/iStock The leading causes of burnout include dealing with unclear expectations, and feeling overworked, underappreciated or unsupported by a manager or team. Combat burnout by renewing your bank’s focus on well-being. By Lindsay LaNore, ICBA Among its many side effects, the COVID-19 pandemic has made us hyperconscious of worker safety. It has also helped […]

Data privacy: How to keep customer data safe

Shielding sensitive customer information from prying eyes remains a chronic industry challenge. But as the prevalence of security breaches grows, so do the opportunities for community banks to position themselves as guardians of their customers’ personal data through compliance, technology and relationship building. By Katie Kuehner-Hebert Data privacy and security is a hot topic and […]