Category: Uncategorized

Lindsay LaNore: A new year’s reading list

Photo by Nebojsa/Adobe By Lindsay LaNore, ICBA In a rapidly evolving world, it’s more important than ever to commit to lifelong learning, but it’s just as challenging to make time for it. Expanding education beyond the classroom, however, can be as easy as planning a reading list, starting a departmental book club or gifting each member […]

What are power skills?

Photo by Pressmaster/Adobe The skills needed to succeed in the workplace are changing, with companies placing greater value on soft skills like communication and leadership. In response, community banks have an opportunity to revisit hiring policies and training programs. By Roshan McArthur The use of digital technology and artificial intelligence has changed the workplace dramatically […]

Compliance changes to watch in 2023

Illustration by Monster Ztudio/Adobe From new fee practices to peer-to-peer fraud, keep an eye on what regulatory changes could be developing in the new year. By Mary Thorson Wright While the pace of bank regulatory changes has diminished from a few years ago, several issues will either become effective or likely develop in 2023. Community […]

CEO Roundtable: Ideas for a successful 2023

Illustration by Jack Hudson We recently spoke with community bank CEOs from across the country to gain insights on how they’re proactively positioning to manage risks and take advantage of growth opportunities in the coming year. By Beth Mattson-Teig Following some respite in 2022, community bankers are bracing for a tougher economic landscape ahead in […]

Member Benefits: Fighting elder financial exploitation

Elder financial abuse costs seniors billions of dollars a year. But there are tools to fight it. Photo courtesy of CRA Partners/SHCPF Billions of dollars are lost to elder financial exploitation each year. Equip your team with the skills needed to protect your customers. From 2019 to 2020 alone, the amount of money involved in […]

Rebeca Romero Rainey: A new chapter

Photo by Chris Williams As we enter a new chapter and start a new financial statement cycle, know that ICBA will be there to support you with tools, resources and advocacy efforts. The beginning of a new year feels like a fresh start, a new chapter in our stories. We have a blank page on […]

5 payments trends you should know about

Photo by Juan Moyano/Stocksy The payments landscape is evolving, and customers’ needs are changing. Here’s how community banks can enhance their payments offerings. By Colleen Morrison Quick Stat 30% of banks’ revenues come from payments. Source: EY Payments account for up to 30% of bank revenue, and that income stream is under attack. Increased competition […]

Brad M. Bolton: Our greatest assets

Photo by Chris Williams One of our greatest assets is our reputation as relationship bankers. When things get tough, people want to be able to talk to their banker. I’ve always been a glass-half-full guy, and though 2023 is expected to be a challenging economic year, it also brings opportunity. We simply need to remember […]