‘Open.’ ‘Personal.’ ‘Inappropriate.’: Inside the Truist Leadership Institute
The Truist Leadership Institute is part of a growing corporate leadership-training industry that says it’s focused on creating more empathetic leaders. But critics decry the institute’s blurring of personal and professional boundaries, and question its scientific backing.
Threat of a regulatory smackdown looms at Discover
The credit card company is no stranger to regulatory penalties, but its CEO’s sudden departure this week raises the specter of a more painful punishment tied to possible compliance shortcomings. Analysts are hoping to get clarity Thursday on how bad things could get.
Banks’ AI use guzzles power, but tech can reduce the impact
Software can help banks move compute workloads to geographic regions where clean energy is available.
Subscription services profit from consumer inattention
Merchants may rake in 14% to 200% more revenue from consumers who forgot to cancel online subscriptions paid for by credit and debit cards, according to a new study based on anonymized consumer transaction data.
PNC sells $750 million of bonds as banks rush to raise cash
The Pittsburgh company has tapped the U.S. blue-chip bond market for the second time since the banking crisis in the spring. Companies are hurriedly raising capital before the cyclical summer slowdown that typically kicks in toward the end of August.
Irish ATMs giving out too much money, Singapore regulates stablecoins
Bank of Ireland ATM glitch spurs mistaken withdrawals, Stablecoin issuers get rules in Singapore, ANZ is looking for money mules, and more.
Credit union auto lending hit the skids in May
Higher interest rates and increased competitive pressure from captive finance companies cut into vehicle lending at credit unions in the second quarter.
Vista Bank in Dallas adds six bankers to new Florida team
Dan Sheehan, former CEO at Professional Bank in Coral Gables, said he’s “putting the band back together” to spearhead his new, Texas-based employer’s expansion plans in the Sunshine State.
In consumer banking relationships, breaking up is no longer hard to do
Banks need to rethink their relationships with customers for an era in which transitioning to a new financial services provider carries far fewer costs.
Visa faces DOJ scrutiny for how it prices ‘token’ technology
Visa Inc. is facing fresh scrutiny from the US Justice Department over how it charges merchants for technology it uses to protect cardholder information.