CFPB’s removal of customer complaint data is a major mistake
The Consumer Financial Protection Bureau’s recent decision to make it more difficult to see customer complaint narratives is depriving the financial services industry of a vital source of business intelligence.
Check fraud ring stole $7M from nine banks, credit unions
A federal indictment names Bank of America, M&T and seven other banks and credit unions, and quotes the texts that got deposits past their fraud controls.
ESG is out of fashion. The risks remain
Amid political pushback around ESG, Climate Week panelists say firm leaders should focus less on the label and more on the risks that matter to clients.
U.S. Bank launches full-court press to attract manufacturers
The Minneapolis-based superregional bank is leaning into a sector that has been at the center of the Trump administration’s economic policies.
As real-time payments go global, how can banks manage AI security?
Experts from JPMorganChase, Flywire and the Federal Reserve stress protecting data and vetting users as part of a strategy to make sure “good AI” beats “bad AI.”
Mastercard adds AI to analyze supplier payment
The card network is incorporating artificial intelligence into its commercial payments to help businesses get a better view of their accounts payable business.
How payments innovation is getting faster
Elizabeth St-Onge, Head of Digital Assets Product and Strategy at TD Securities, sits down with American Banker Editor-in-Chief Chana R. Schoenberger to discuss the next iteration of on-chain finance at the bank.
“It’s the ‘how’ that has changed” in payments
Elizabeth St-Onge, Head of Digital Assets Product and Strategy at TD Securities, sits down with American Banker Editor-in-Chief Chana R. Schoenberger to discuss the next iteration of on-chain finance at the bank.
Senate sends penny bill supported by banks to Trump’s desk
The legislation would let merchants, as well as banks and credit unions, round cash transactions to the nearest nickel, part of the administration’s effort to discontinue the penny.
Barr: ‘now is the time’ to prepare for AI-driven job losses
Federal Reserve Gov. Michael Barr said artificial intelligence has not yet had a material impact on the labor market, but governments and businesses should be prepared nonetheless.